Terms of Service

Last updated: January 13, 2026

1. Acceptance of Terms

By accessing and using SetuCare, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our platform.

2. Use of Service

SetuCare provides a platform for users to buy, sell, and offer services. You agree to use the platform only for lawful purposes and in accordance with these Terms.

You agree NOT to:

  • Post false, misleading, or fraudulent listings
  • Violate any local, national, or international laws
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users
  • Transmit spam or malicious software
  • Attempt to gain unauthorized access to the platform

3. Account Registration

To use certain features of SetuCare, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

4. Listings and Transactions

Seller Responsibilities

  • Provide accurate descriptions and images of items
  • Honor prices and terms listed in your postings
  • Deliver items or services as promised
  • Respond to buyer inquiries in a timely manner

Buyer Responsibilities

  • Read listings carefully before making contact
  • Communicate respectfully with sellers
  • Complete agreed-upon transactions
  • Report any issues or concerns promptly

Important: SetuCare is a platform that connects buyers and sellers. We are not a party to transactions and are not responsible for the quality, safety, or legality of items listed, the ability of sellers to sell, or the ability of buyers to pay.

5. Prohibited Items and Services

The following items and services are prohibited on SetuCare:

  • Illegal drugs and drug paraphernalia
  • Weapons and explosives
  • Stolen goods
  • Counterfeit items
  • Adult content and services
  • Human trafficking or exploitation
  • Endangered species and protected wildlife

6. Intellectual Property

The SetuCare platform, including its design, logos, and content, is protected by copyright and other intellectual property rights. You may not copy, modify, or distribute our content without permission. When you post content on SetuCare, you grant us a license to use, display, and distribute that content on our platform.

7. Fees and Payments

SetuCare is currently free to use for basic features. We reserve the right to introduce fees for certain services in the future. Any fee changes will be communicated to users in advance.

8. Content Moderation

We reserve the right to remove any content that violates these Terms or is otherwise objectionable. We may also suspend or terminate accounts that repeatedly violate our policies.

9. Limitation of Liability

SetuCare is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the platform, including but not limited to direct, indirect, incidental, or consequential damages. This includes losses from transactions between users.

10. Indemnification

You agree to indemnify and hold SetuCare harmless from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of SetuCare shall be resolved through negotiation, mediation, or binding arbitration in accordance with the laws of Bangladesh.

12. Changes to Terms

We may update these Terms from time to time. Your continued use of SetuCare after changes are posted constitutes your acceptance of the revised Terms.

13. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may also close your account at any time by contacting us.

14. Contact Information

If you have questions about these Terms, please contact us:

Email: support@setucare.com

Phone: +8801755013143

Address: Dhaka, Bangladesh

By using SetuCare, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.